Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.



Customers are required to:-

To inform us the damaged, wrong, faulty or defect item (apart from bought items) by email us at within 48 hours of the time item’s received

To return the damaged, wrong, faulty or defect items (apart from bought items) within 7 days of receipt date for a refund. Any delay will not be entertained.

Items returned must be in their original condition, which include tags and packaging.

The goods are customer’s responsibility until they reach our warehouse. Please ensure to package your returned items properly in order to avoid damages. This includes the boxes, packaging and tags. Our company is not responsible for any items that are returned in error.

We recommend you to use any postage service that insures you for the value of the goods you are returning and obtain proof of posting.

The returned costs are customers’ responsibility.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
* items with damage, wrong, faulty or defect packaging
* Any item not in its original condition, is damaged or missing parts or branding logo, emblem for reasons not due to our error.
* Any item that is returned more than 7 days after delivery



Customer could get refunded in monetary (charges may be applied). Items which purchased during any promotion/sale are non-refundable.

For monetary refund, total refund that will be issued only 80% of the purchased price, in the original form of payment. Original delivery and handling charges are non-refundable. Return shipping charges are responsibilities of the customer.

Delay in returning items might cause;
*The issue is closed. Or else;
*For under certain circumstances the customer have to provide any valid reason.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at %{email %> and send your item to: No. 4, Jalan Rasmi Jaya 10, Taman Rasmi Jaya, 68000 Amapang, Selangor, Malaysia.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.



To return your product, you should mail your product to:No. 4, Jalan Rasmi Jaya 10, Taman Rasmi Jaya, 68000 Amapang, Selangor, Malaysia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over RM50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.